FAQ
About Zero
What is Zero?
Who is Zero for?
How does it work?
How long is the program?
What is in the box?
Where is Zero available?
Why is Zero only available in certain states?
Who are the doctors on the Zero platform?
What is the minimum age?
Is my information safe?
Cost & Pricing
How much does an online doctor's visit cost?
How much does it cost?
How much does the medication (bupropion) cost?
How much does the nicotine gum cost?
When am I charged for the medication?
Is Zero covered by insurance?
Can I return my shipment?
Nicotine Gum
How many pieces do I receive per month?
How long does a piece of gum last?
How much nicotine is in each piece of gum?
What flavors does the gum come in?
The Medication
What medication does the physician prescribe?
What if I don’t want a prescription?
What is bupropion?
Are there any side effects of bupropion?
Is this medication sold only by Zero?
Is bupropion covered by insurance?
Telehealth
Do I need to see a doctor in-person to use Zero?
Is it legal to prescribe medication online?
Is this a safe way to receive treatment?
How quickly will a doctor review my initial history?
Does Zero replace my primary care physician?
Does everyone have the chance to talk to a doctor?
Can I video chat with a doctor?
Is a video chat required?
Do I need a prescription to use Zero?
Can I use any pharmacy?